November 12, 2003

Dear Michèle:

I wanted to take this opportunity to express my sincere thanks for all of the care, and incredible work you did for my mother over the past 2 1/2 years. It is, unfortunately, all too uncommon to find someone of your grace, class, and competence in today's business world.

It was a little over 2 1/2 years ago when you did what I thought was impossible --- you sold my mother's condominium. She and I were certain that given the circumstances of that property, we would be in for a long selling process, and were resigned to losing thousands on the transaction. About three weeks after turning things over to you, we had a buyer --- and actually broke even on the sale! I can't tell you how thrilled she was when she called me with the great news.

You struck gold again around that time, because it was you who found her dream home in Arrowhead Lakes. I guess I can say it was then too, that I struck gold, because I realized at that moment that you had become something very special to my mother. You had become not only a trusted advisor to her, but also a friend. She thought so highly of you, and was awed by all of the contacts you had to get things done. She spoke often of the times you visited her to check-in on her latest "project". What a treasure you were to her.

Sadly, I had to call you in August to do yet a third transaction. Mother had died. It was time to sell the house. You were the only person I even considered for the job, and I know she wouldn't have wanted it any other way. Within days you had the house setup for a virtual tour. Within ten days, you had an open house. Within three weeks, you had a buyer. It was a gut wrenching time for me, and as usual, there you were in the middle of things taking care of every impossible detail. After the contract was signed, I don't think a day passed where you didn't call with a progress update. If you had difficulties, I never heard about them --- you just took care of things. Kind of like you always did.

So here we are Michèle, three transactions in three years. You were there for my mother's "coming out", and alas, for her "going home". You'll sell a lot of properties in you career, but I can assure you, you'll never find two people as grateful for you as my mother and I. I don't know how we found you ... then again... maybe I do. May God continue to bless you, and your family.

Warmest Regards,

Phil LaFave

Lawrenceville, GA